FAQ

Q3: How reliable is the Sunpura Glass-Light Panel kit after installation? Is it wind-resistant?

A3: The front panel is made of tempered glass, with wind and snow load resistance up to 2400 Pa,High Compressive Tempered Glass.
Withstand a 25 mm hailball at 23 m/s without damage,Withstand wind gusts up to L15.

Q2: How to Install Sunpura's Glass-Light Panel kit on a Balcony

A2: The brackets and components are pre-assembled at the factory. You only need to perform simple operations to easily hang the components on your balcony without any tools.

Q1: What types of balconies are Sunpura's Glass-Light Panel kit suitable for?

A1: 1、Railing-Mounted Balcony (Metal or Glass Railing)
Suitable for brackets installed on balcony railings, typically secured with clamps or hooks. This installation method does not interfere with balcony usage.
2、Wall-Mounted Balcony (Solid Wall or Low-Wall Balcony)
Ideal for fixing brackets directly onto the balcony wall, supporting photovoltaic panels at an optimal angle.
3、Ground-Mounted Balcony (Spacious Floor Area Balcony)
Allows for the placement of photovoltaic modules using ground-mounted brackets without the need for attachment to railings or walls, offering flexible installation options.

Q7: What options are available for expanding the capacity of my balcony solar system?

A7: Expanding the capacity of your balcony solar system is achievable with NOVGEN'S NOVB-2400-expansion battery. Each expansion battery matches the capacity of the NOVB-2400, facilitating incremental expansions up to three units, resulting in a combined capacity of 7.2 kWh (2.4 kWh x 3).

Q6: How can l monitor my daily electricity consumption?

A6: Determining your daily electricity usage involves several methods. Typically, you can consult your home's power meter to calculate consumption accurately. Alternatively, identifying and assessing the power draw of your frequently used devices aids in estimating your daily usage.

Q5: What is a smart plug and how do l utilize it with the NOVB-2400?

A5: The NOVGEN's smart plug is a component tailored for the balcony solar system, designed to monitor the power consumption of connected devices. Once operational, the smart plug gathers power usage data, transmitting it to the cloud for analysis. Subsequently, the NOVB-2400 integrates this data to autonomously adjust its power output, minimizing any energy loss to the grid.

Q4: What certification/test report do we have for NOVB-2400?

A4: CE (LVD/EMC/RF) certification, CB certification, WEEE, REACH, ROHS, IP65.

Q3: How can l extend the lifespan and better maintain my NOVB-2400?

A3: We recommend using your NOVB-2400 on a daily basis and avoiding frequent complete discharge of the battery.

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